Posts Tagged ‘Whitepaper’

Social is the Next Search

Sunday, May 1st, 2011

Why Online Businesses Must Optimize For Social Network Referral Traffic

A social revolution is dictating dramatic changes in how companies run their websites, and their business. With the advent of social feeds—a live stream of friends’ activity shared on social networks like Facebook and Twitter— consumers can more easily rely on trusted personal relationships to determine what’s worthwhile to read, watch, play and buy online. For many, the conclusion is startling; referral traffic is as significant from social networks as it is from search engines, making Social the next Search.

For some companies this phenomenon is a surprise, for others it is an opportunity they are already looking to quickly leverage. But one thing is clear, driving socially-referred traffic is taking its place alongside SEO and SEM as a critical area of marketing analysis and investment for any business operating on the web today.

Social Referral Traffic

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Social Identity: 7 Best Practices for Driving Registrations

Sunday, May 1st, 2011
Enabling people to register using an existing identity from Facebook, Twitter, Yahoo, or other provider is one of the most powerful registration tools to emerge in the last few years. Registering people through an established online identity not only streamlines the registration process but also gives your business a head start on building deeper relationships with them.
As with any optimization effort, the devil is in the details. An effective system requires as much attention to user experience as to technology.

The most successful implementations follow these seven best practices:

1. Put social network brands to work
2. Provide identity options
3. Communicate the value
4. Apply available data
5. Link accounts
6. Create visual cues

7. Analyze to optimize

3 Best Practices for Facebook Ecommerce Success

Sunday, May 1st, 2011

Social Strategies for Online Retailers

Rapidly or reluctantly, retailers are adding social channels and tools to their arsenal, urged on by customers and competitors who are already using them.

emarketer research

But these are not the only forces driving retailers towards social commerce. No longer hype, the opportunity for word-of-mouth customer referrals driven by social context and a shared shopping experience is simply too large to ignore:
  • 67% of shoppers spend more online after recommendations from an online community of friends. (Internet Retailer, September 2009)
  • 53% of people on Twitter recommend companies and/or products in their Tweets, with 48% of them delivering on their intention to buy the product. (ROI Research for Performance, June 2010)
  • Facebook, blogs, Twitter and customer reviews are considered the most effective tactics for mobilizing consumers to talk up products online. (the e-tailing group survey of 117 companies, September 2009)
  • On Black Friday 2010, there were more than 6x the number of Facebook status updates related to retail purchases as on the previous Friday. (Facebook, January 2011)
  • Facebook in particular has become increasingly important to retailers in the past year. Half of the top 25

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